How aloha Sources and Verifies Results
We pull official data from league operators, sports data providers, and broadcast partners. For Liga 1 and Piala Indonesia, we sync with the Indonesian Football Association (PSSI) feed. For international tournaments — Champions League, Piala AFF, Piala Asia — we use licensed sports data vendors that aggregate real-time scores and final outcomes.
Every result undergoes a two-stage check: automated validation (score format, team names, match ID) and manual review by our operations team. If a data discrepancy arises — for example, a goal recorded in one feed but not another — we flag it and contact the league operator before settlement. This process typically completes within a standard review window after the final whistle.
For MotoGP and badminton (BWF), we connect to official race timing systems and tournament management platforms. These feeds are timestamped and cryptographically signed, so tampering is detectable. Once a result is locked — typically subject to verification after the event ends — it becomes immutable in our settlement ledger.
Key takeaways
- Results come from official league operators and licensed data vendors
- Two-stage verification: automated + manual review before settlement
- Discrepancies are escalated to league operators within a standard window
- Locked results are immutable and auditable
Settlement and Payout Flow on aloha
Once a result is verified and locked, your account balance updates automatically. If you won, the payout is credited to your aloha wallet. If you placed multiple bets across different markets, each settles independently — so a Liga 1 match result and a Champions League result settle on their own timelines.
Withdrawal requests are processed after settlement is complete. We support DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet for mobile wallets; mobile banking, local payment, online payment, and e-wallet for bank transfers. Processing times vary by method and are subject to verification windows — your account must pass standard security checks before funds leave our system.
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1
Result is lockedPost-event
Official outcome confirmed and immutable in our ledger
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2
Payout creditedAutomatic
Winning amount added to your aloha wallet balance
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3
Request withdrawalUser-initiated
Choose mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank transfer
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4
Verification and transferSubject to review
Account security checks complete; funds sent to your chosen method
Your account history on aloha shows every result, every payout, and every withdrawal. You can filter by sport (football, MotoGP, badminton), league (Liga 1, Piala AFF, Champions League), or date range. This transparency is core to our service — you own your data.
Disputing Results and Escalation
If you believe a result is incorrect, you can file a dispute within 48 hours of settlement. Log into your aloha account, navigate to the relevant bet, and select "Report discrepancy." Provide a screenshot or link to the official league source (e.g., PSSI website for Liga 1, official MotoGP timing for motorsport).
Our disputes team reviews your evidence against our data feeds and the league operator's official record. If we find an error on our side, we reverse the settlement and correct your balance. If the league operator's official record differs from what you cited, we escalate to the operator for arbitration. This process typically resolves within 5–7 business days.
- Dispute window
- 48 hours after result settlement; disputes filed after this window are reviewed at our discretion
- Evidence required
- Official league source, broadcast timestamp, or data provider record showing the correct outcome
- Resolution time
- 5–7 business days for internal review; longer if league operator arbitration is needed
- Outcome
- Balance correction, reversal, or escalation to league operator for final ruling
Coverage Across Markets and Holidays
aloha tracks results across all major football leagues and tournaments. During Idul Fitri and Idul Adha, we maintain live coverage of international fixtures (Champions League, Premier League, Piala AFF). Domestic Liga 1 and Piala Indonesia schedules may shift around these holidays, but our result feeds stay synchronized with official announcements.
For Imlek and other regional observances, we publish a holiday calendar in your account settings so you know which markets are active. MotoGP and badminton (BWF) operate on international calendars, so coverage is consistent year-round.
Payment processing (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) continues during holidays, though bank transfer times may extend slightly. We notify you of any delays in your account dashboard.
Data Security and Privacy
Your result history and account data are encrypted and stored on secure servers. We do not share your betting records with third parties unless required by law. When you request a withdrawal, we verify your identity and payment method to prevent fraud — this is standard practice across all payment channels (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks).
For full details on how we handle your data, see our privacy policyIf you have questions about a specific result or account record, contact our support team via the FAQ or about us page.